About Us

Welcome To Tassway!

ABOUT US

Tassway’s whole system is designed for our customers’ satisfaction irrespective of the cost & we believe that our strategy has led us to become market leaders in our industries in a record time & has contributed to our rapid growth despite the international & Australian pressures due to pandemics & other economic factors:

  • We “Match & Beat” prices any and every day to provide our clients the best possible deal.
  • We Provide One-On-One account manager for every single client. Yes, that makes us a big team! But providing quality service has never been easy or cheap.
  • We deliver within 24 hours to Sydney metro clients. Within 2 working days to almost all Australian capital cities & within 4- 5 days to the most remote areas in Australia.
About Us

What we really do?

Tassway supports & supplies many industries; from Childcare Centres, Aged Care Facilities, Allied Health, Dental Surgeries, also, we have been active in the Hospitality Industry with pubs, clubs, hotels, motels, to the Beauty Industry. Of course, we are an official & registered National Disability & Insurance Scheme (NDIS) supporting a wide range of NDIS clients with their daily needs. Our range is expanding daily & we’re going forward with solid steps & clear vision to expand further in these industries and many more to come in the future.

Quality Assurance

Tassway is the holder of Quality Assurance Certificate as audited yearly by SAI Global Assurance.

History of the Company

Tassway was founded in 2014 with a Business-to-Business strategy and a vision to provide very competitively priced products without compromising the quality of service or the quality of the products provided.

Starting with Childcare Centres as our focused niche market, Tassway has expanded to over 20 industries and have grown to be the main supplier of over 10,000 regular clients in Australia & also few International clients in neighbouring countries.

Our vision

Our mission is to provide a reliable world class service to Australian businesses at the most competitive prices.

What we can do for you

Customer Support

Tassway provides One-on-One customer service via account managers dedicated for each client.

Account managers can become your “One Point of Contact” for all your Tassway needs. They can help you choose the best items for your needs, can “Match & Beat” any price for any supplier with similar item, can take your orders, handle your accounts queries, track your order & remind you to place your order on time.

Best Product Quality

All Tassway supplied products meet & exceed all required Australian & International standards. All medical products are listed under the Australian Therapeutic Goods Administration (TGA), and all products which are designed to be used with food or on surfaces in which food is prepared are HACCP approved.

Safety certifications & Material Safety Data Sheets (MSDS) are available for all products with active ingredients.

Tassway is an official distributor for International & Australian manufacturers of the highest quality brands such as Huggies, BabyLove, Depend, Sudocrem, Mediflex, Bastion, Viraclean and many more.

Fast & Rialiable Delivery

We have partnered with the best courier service in Australia. Some of our partners are TNT, FEDEX, DHL, Hunter Express, Couriers Please, Aramex and many more to ensure reliability & timely shipping of orders to all customers in all locations.

Delivery times vary between 24 hours from time order is placed for Sydney Metro areas to 2 working days to any capital city in Australia and up to 5 working day as a maximum to the most remote areas in Australia.

All orders are trackable online through our website & through the carrier’s website as well.

After Sales Care

First impressions last, and at Tassway we know how to ensure that your experience continues to stay at the same high level even after you have received your products.

In the unique & odd occasion that you may find any issue with your order, our after sales care team will answer your queries about any possible problem with your orders. It could be that you ordered the wrong item or the item was received damaged during transit, or any other possible issue that is related to your order.

For your peace of mind, our after sales care policies are made to take away any worry and ensure that your experience with us is definitely a pleasant one.

We have introduced these policies to ensure your peace of mind:

  • 30 Days Money back guarantee, in case you paid already for your order but want to return the goods for any reason.
  • 30 Days credit account for all business that wish to apply.
  • Easy & fast returns policy to ensure that you always get what you intended to get, even if you made a mistake in choosing the wrong item.

For above policies details, please read through our trading terms and conditions to get the exact details.

With such confidence in our products, we know that you’ll enjoy dealing with us as much as we enjoy working with such policies.