Tassway is committed to delivering highest standards of service and product. Tassway also supports the NDIS Commission policy on complaints and feedback. Anyone is welcome to give feedback to the Commission if the:

• NDIS services or supports that were not provided in a safe and respectful way.

• NDIS services and supports that were not delivered to an appropriate standard.

• How an NDIS provider has managed a complaint about services or supports provided to an NDIS participant.

A complaint can be made to the NDIS Commission by:

• Phoning: 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.

• National Relay Service and ask for 1800 035 544.

• Completing a complaint contact form.

• Clicking on the link below to directly send complaint or feedback to the NDIS Commission

https://www.ndiscommission.gov.au/about/making-complaint/making-complaint-about-provider

Tassway Pty Ltd is an approved NDIS supplier providing comprehensive range of products to all NDIS clients.

Whether they are Self-managed, NDIA-managed or Third Party Managed, we can assist you.

For more information, please contact us on 1300 230 868 & we’ll be happy to help.

For feedback, click here.